Consumer Financial Protection Bureau statistics show that the single biggest generator of consumer complaints against debt collectors are cases of mistaken identity. Unsurprisingly to those of us who deal with the debt collection industry in a professional capacity, there are a ton of collection agencies who don’t bother to make sure that you actually owe them (or someone they claim to be collecting for) money before they try to collect from you.
This report from the US PIRG Education fund analyzed thousands of complaints sent to the CFPB by lots of people across the United States. It found that, while there really is no end to the variety and creativity of debt collectors seeking new ways to break the law, the most common way to get people angry enough to call Uncle Same was to try to collect from somebody who has absolutely no connection to the person you claim owes you money.
Interesting takeaway: apparently, there is something to be accomplished by filing a complaint with government agencies like the CFPB. Keep up the good work, guys.